TERMS AND CONDITIONS OF SALE IF YOU HAVE ANY QUESTIONS OR REQUIRE MORE INFORMATION CALL TOLL FREE 1-800-260-2210 Price Guarantee: We offer a 30 Day Price Guarantee on all of our products and services. This provides our customers the satisfaction of knowing that we work hard every day to improve our standing with our suppliers, and streamline our manufacturing processes to assure the Customer is getting the best deal possible. We are dedicated to providing the best possible equipment at the best possible price. Payment:                  Wire Transfers, Checks by Fax, Money Orders, Cashier's Checks, Verified personal checks, and Business checks, are acceptable forms of payment. We also accept Visa, Mastercard, and American Express Credit Cards. C.O.D:                    C.O.D. orders are available by telephone (1-800) 260-2210 or 24 hr fax at   (949) 250-1599. Add $10.00 fee for all C.O.D orders. C.O.D orders are payable with   cash, money orders or cashier's check only. All custom build to specification Products are subject to payment in advance restrictions, unless otherwise specified by an authorized employee or agent for Spy Research.    ORDER BY MAIL OR BY FAX:       Order by mail by sending a  completed request form and payment, (please include  shipping charges, and applicable tax and shipping destination) to:       Mail Order Center       Spy Research       3400 Irvine Ave., #211       Newport Beach, Ca 92660       ORDER BY FAX BY FAXING COMPLETED ORDER FORM TO 1-949-250-1599    TAX: All orders shipped to destinations within California, must include appropriate sales tax, unless exempted by resale certificate for security products. Please provide resale number and copy of certificate when ordering or be sure to add the appropriate tax as required by your applicable County.    SHIPPING AND HANDLING: All shipments are usually provided via UPS, Fedex, Airborne Express, or US Mail unless otherwise specified. Our shippers will only deliver to a street address, they will not deliver to a P.O. Box. The shipping rates vary due to shipment urgency, weight, and insurance.    WARNING: Covert audio and data interception equipment sold in this catalog are intended for use by officers and agents of government investigative organizations, law inforcement agencies, and for export. This equipment is not to be used for surreptitious interception of oral communications. It is the sole responsibility of the buyer, not the seller, to seek legal counsel for interpretation of any local, state, or federal laws applicable to the possession, sale, or use of all described equipment. The buyer's agency is responsible for assuring the products are safeguarded, used properly, and properly discarded  when no longer required.    WARRANTIES: We warranty items against defects in workmanship for one (1) year after invoice date. Some products will carry a  longer warranty. If this is applicable, it will be stated in the product advertisement on this website.    RETURNS, REFUNDS, AND EXCHANGES: All product merchandise is non-refundable. All sales are final. Credit will be given only towards the exchange of a factory defective item with the same model as originally purchased. A call to our technical representative is required before returning all merchandise to obtain Return Authorization Number (RA) number. Returns are subject to a 25% handling fee.  CLICK HERE TO E-MAIL US AT: sales@spyresearch.com